Williams
Sonoma
Williams-Sonoma, Inc. (NYSE: WSM) is an American
company that sells specialty cooking utensils and other housewares,
along with a variety of foods including gourmet coffees. Its principal
office is in San Francisco, California. The company primarily generates
revenue through retail and direct to customer.
In 2005, the company operated 560 retail stores in the United States and
Canada under its various brand names, including 255 Williams-Sonoma, 180
Pottery Barn and 90 Pottery Barn Kids stores. Other brand names include
Williams-Sonoma Home, West Elm, Pottery Barn Bed + Bath and PBteen. For
fiscal year 2005 it reported revenues of over US$3.539 billion and 7,700
fulltime employees.
The original Williams-Sonoma was founded
by Chuck Williams in Sonoma, California in 1956 as a store selling
restaurant-quality cooking utensils, such as heavy sauté pans and huge
stockpots, for home use. In 1958, at the suggestion of customers and
friends, Williams moved the store to San Francisco. In 1971, Williams,
along with, and at the suggestion of regular customer Jackie Mallorca,
produced a sales catalog to expand the business beyond the Bay Area.
Williams has credited the layout of merchandise in the store as a cause
of Williams-Sonoma's success: Not many people in this country had seen
some of the things we were selling, so I thought you should see each pan
in the best possible way. I put them up on a shelf in size order, with
all the handles facing the same way, ensuring that anyone walking in
would see the display at its best angle. If somebody wanted to buy
something, he had to ask me to get it for him, thus creating
conversation. As in the upscale stores I had worked in, I tried to build
the place so that it demanded that customers be served.
In 1999, Williams Sonoma created the
Pottery Barn Kids, and the brand was further expanded with PB Teen in
early 2003. Also in 2003, West Elm was created. This was followed by the
debut of Williams-Sonoma Home stores in 2005, and Pottery Barn Bed and
Bath in 2006. Williams-Sonoma Home is a high end purveyor of furniture
and home furnishings, while Pottery Barn Bed and Bath focuses on Pottery
Barn's popular bathroom furnishings.
October 20, 2001 marked the opening of the
company's first international stores in Toronto, Canada. Today, the
Canadian division has 14 stores representing the Williams-Sonoma,
Pottery Barn, and Pottery Barn Kids brands in Toronto, Calgary, and
Vancouver.
In 2005, Williams-Sonoma entered into a partnership with CBS News "The
Early Show" broadcasting a popular segment called "The 5 Minute Cooking
School". This segment introduces viewers to cooking techniques, styles
and recipes. The special series is televised from the Williams-Sonoma
flagship store at Columbus Circle in New York City.
Source: Wikipedia - News Reports |